Sales · CRM
monday CRM
Customisable sales CRM built on the monday.com work management platform
At a glance
monday CRM is the sales product built on monday.com's Work OS, using configurable boards, columns and views to manage leads, contacts, accounts and deals. Teams can track the full customer lifecycle from lead to post-sale account management, with email integration and no-code automations. Recent versions add AI tools for deal summaries, email drafting, call notes and lead enrichment.
- Category
- CRM
- Best fit
- SME · Mid-market
- Pricing
- See pricing below
- In Adam’s stack
- No
Who monday CRM is best for
Small and mid-sized teams that already use monday.com for projects or operations and want sales on the same platform. It suits businesses whose sales process links closely to delivery, such as agencies and services firms.
Key features
- Customisable pipeline boards, fields and views
- Gmail and Outlook integration with email tracking
- No-code automations for follow-ups and hand-offs
- Lead capture, enrichment and scoring
- AI call notetaker, deal summaries and email drafting
- Post-sale account management linked to project boards
Why it’s worth it
Sales and delivery can run in one workspace, so hand-offs from a closed deal to onboarding or projects are visible to everyone. Its flexibility lets you model unusual sales processes without a developer.
Things to consider
- Plans start at a 3-seat minimum, so solo users pay for seats they may not need
- Flexibility means you have to design boards and processes yourself, which takes time to get right
- Advanced sales features such as forecasting and sequences sit in higher tiers
For Australian businesses
monday.com launched a data centre on AWS in Sydney in 2023, giving Australian customers an onshore data hosting option.
monday CRM pricing
Pricing as published by monday CRM
Per seat per month, minimum 3 seats: Basic $12 billed annually ($18 monthly), Standard $17 ($25), Pro $28 ($41), Ultimate by quote. Prices exclude tax and vary by billing country. 14-day free trial.
Source: monday.com/crm/pricing. Checked 8 October 2026. Prices change often, so confirm on the vendor’s site before you buy.
Alternatives to monday CRM
Other tools listed under CRM. Tools from Adam’s stack are marked.
HubSpot
In Adam’s stackAll-in-one CRM with free tier; easiest to start on and grow with
SMEMid-marketEnterpriseThe enterprise standard; endlessly customisable, needs an admin
Mid-marketEnterpriseSimple, visual pipeline CRM built for salespeople
SMEMid-marketEmail marketing and automation with a built-in sales CRM
SMEMid-marketAffordable, feature-rich CRM inside the Zoho suite
SMEMid-marketCRM for organisations already on Microsoft 365
Mid-marketEnterpriseFreshworks CRM with built-in phone and email
SMEMid-marketModern, data-driven CRM popular with start-ups
SMEMid-marketCRM with built-in calling for inside sales teams
SME
FAQ
monday CRM: common questions
Is monday CRM good for small businesses?
It suits small teams that want a flexible, visual CRM, especially if they already use monday.com. Note that plans start at three seats.
How much does monday CRM cost?
Plans start at $12 per seat per month billed annually on Basic, with Standard at $17 and Pro at $28, and a three-seat minimum. Ultimate is priced on request.
monday CRM vs Pipedrive?
Pipedrive is more focused on deal pipelines and works with less setup. monday CRM is more flexible and connects sales to project and operations work on the same platform.
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