Sales · CRM
Close
Sales CRM with built-in calling, SMS and email for high-activity inside sales teams
At a glance
Close is a sales CRM that puts calling, SMS and email inside the same workspace as leads and pipelines, so reps can work through lists quickly with every touch logged automatically. Higher plans add power and predictive diallers, voicemail drop and call coaching. It also includes workflow automation and an AI agent, Chloe, that can call and qualify new leads, book meetings and write call summaries.
- Category
- CRM
- Best fit
- SME
- Pricing
- See pricing below
- In Adam’s stack
- No
Who Close is best for
Small to mid-sized inside sales teams and founders doing high-volume calling and follow-up, for example in SaaS, financial services, insurance and coaching. Pick it over HubSpot or Pipedrive when phone outreach is central to how you sell.
Key features
- Built-in calling with automatic logging and call recording
- Power dialler (Growth) and predictive dialler (Scale)
- Two-way SMS and SMS templates
- Email and SMS workflows for automated follow-up
- Chloe AI agent for qualifying leads and summarising calls
- Call coaching on the Scale plan
Why it’s worth it
It removes the need for a separate dialler and keeps call, SMS and email history on one lead record. Reps can make far more calls in a day with the diallers.
Things to consider
- Call minutes and phone numbers are billed separately on top of seat prices
- Marketing automation is limited, so it pairs best with a separate marketing tool
- Diallers, voicemail drop and SMS workflows are only on Growth and above
For Australian businesses
Close supports sending and receiving SMS with Australian phone numbers. Pricing is in USD.
Close pricing
Pricing as published by Close
Per user/month: Solo US$9 billed annually (US$19 monthly), Essentials US$35 (US$49), Growth US$99 (US$109), Scale US$139 (US$149), with custom pricing for larger teams. Calling and SMS usage billed at cost. 14-day free trial.
Source: close.com/pricing. Checked 8 October 2026. Prices change often, so confirm on the vendor’s site before you buy.
Alternatives to Close
Other tools listed under CRM. Tools from Adam’s stack are marked.
HubSpot
In Adam’s stackAll-in-one CRM with free tier; easiest to start on and grow with
SMEMid-marketEnterpriseThe enterprise standard; endlessly customisable, needs an admin
Mid-marketEnterpriseSimple, visual pipeline CRM built for salespeople
SMEMid-marketCRM on monday.com’s flexible work platform
SMEMid-marketEmail marketing and automation with a built-in sales CRM
SMEMid-marketAffordable, feature-rich CRM inside the Zoho suite
SMEMid-marketCRM for organisations already on Microsoft 365
Mid-marketEnterpriseFreshworks CRM with built-in phone and email
SMEMid-marketModern, data-driven CRM popular with start-ups
SMEMid-market
FAQ
Close: common questions
Does Close work with Australian phone numbers?
Yes. Close supports calling and SMS with Australian numbers, and you can rent a local number or bring your own line.
How much does Close cost?
Close starts at US$9 per user per month on Solo billed annually, with Essentials at US$35, Growth at US$99 and Scale at US$139. Call minutes and numbers are billed on top.
Close vs Pipedrive?
Close is built for phone-heavy outreach with diallers and SMS included. Pipedrive focuses on visual pipeline management and relies more on integrations for calling.
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