Sales · Call recording and revenue intelligence
Otter.ai
Live transcription and AI meeting notes for calls and conversations
At a glance
Otter.ai is an AI transcription and meeting notes tool that transcribes conversations in real time, during online meetings or from recorded audio and video files. It generates summaries and keeps a searchable history of conversations, with custom vocabulary to improve accuracy on names and jargon. AI transcription covers English, Spanish, French, German, Japanese and Chinese.
- Category
- Call recording and revenue intelligence
- Best fit
- SME
- Pricing
- See pricing below
- In Adam’s stack
- No
Who Otter.ai is best for
Individuals and teams who want live, readable transcripts during meetings, interviews or lectures, mainly in English. Pick it when real-time captions matter more than deep CRM or sales analytics.
Key features
- Real-time transcription during meetings
- AI-generated meeting summaries
- Import and transcription of audio and video files
- Custom vocabulary for names and technical terms
- Searchable conversation history
- Up to three concurrent meetings on Business
Why it’s worth it
Live transcripts let people follow and search a conversation as it happens, which is useful for fast-moving meetings and accessibility.
Things to consider
- Free plan is limited to 300 minutes a month and 30 minutes per conversation
- Only six transcription languages are supported
- Pro caps conversations at 90 minutes; Business allows up to four hours
Otter.ai pricing
Pricing as published by Otter.ai
Basic free (300 minutes/month). Pro US$16.99/user/month monthly or US$8.33 billed annually. Business US$24/user/month monthly or US$19.99 billed annually. Enterprise by demo/quote.
Source: otter.ai/pricing. Checked 8 October 2026. Prices change often, so confirm on the vendor’s site before you buy.
Alternatives to Otter.ai
Other tools listed under Call recording and revenue intelligence. Tools from Adam’s stack are marked.
Fathom
In Adam’s stackAI notetaker with summaries and CRM sync
SMEMid-marketRevenue intelligence, call analysis and forecasting
Mid-marketEnterpriseForecasting and pipeline inspection
EnterpriseNotes, coaching and conversation insights
SMEMid-marketAI follow-ups and CRM updates from calls
SMEMid-marketAI notetaker across meeting platforms
SMEMeeting recorder with AI notes
SMECall highlights and clips for sharing
SMEConversation intelligence inside ZoomInfo
Mid-marketEnterprise
FAQ
Otter.ai: common questions
Is Otter.ai free?
Yes. The Basic plan is free with 300 transcription minutes a month and a 30-minute limit per conversation.
What languages does Otter support?
Otter's AI transcription supports English, Spanish, French, German, Japanese and Chinese.
Is Otter good for sales teams?
Otter works well for capturing and summarising calls, but it is a general notetaker. Sales teams wanting CRM autofill or deal analytics may prefer a sales-focused tool.
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