Operations · Project and work management

Jira

Atlassian's project and issue tracking platform for software and product teams

Australian-foundedBest fit: SME · Mid-market · Enterprise

At a glance

Jira is Atlassian's work tracking platform, used mainly by software, product and IT teams to plan, track and release work. Teams manage issues in Scrum or Kanban boards, backlogs and timelines, with configurable workflows, reporting and automation, and Atlassian includes AI agents on paid plans.

Category
Project and work management
Best fit
SME · Mid-market · Enterprise
Pricing
See pricing below
In Adam’s stack
No

Who Jira is best for

Software and product teams running agile sprints, bug tracking and releases, and businesses already using Confluence or other Atlassian tools. For non-technical teams with simple workflows, Trello, Asana or monday.com are usually easier.

Key features

  • Scrum and Kanban boards with backlogs and sprints
  • Configurable issue types and workflows
  • Timelines for planning work across teams
  • Built-in automation rules
  • Agile reporting such as burndown and velocity charts
  • Integrations with Confluence, Bitbucket, GitHub and the Atlassian Marketplace

Why it’s worth it

It is the default tool many engineering teams already know, and it connects development work to documentation and releases across the Atlassian ecosystem.

Things to consider

  • Configuration is powerful but complex, and poorly managed workflows and custom fields become hard to maintain.
  • It can feel heavy for non-technical teams such as sales or marketing.
  • Marketplace apps add useful functionality but are often priced per user on top of the Jira subscription.

For Australian businesses

Jira is made by Atlassian, founded in Sydney in 2002 by Mike Cannon-Brookes and Scott Farquhar. Atlassian Cloud offers data residency in Australia (AWS Sydney region) on Jira's Standard, Premium and Enterprise plans.

Jira pricing

Pricing as published by Jira

Free plan for up to 10 users. Standard, Premium and Enterprise are paid tiers priced per user (Enterprise by quote); per-user prices are shown on Atlassian's pricing page.

Source: atlassian.com/software/jira/free. Checked 8 October 2026. Prices change often, so confirm on the vendor’s site before you buy.

Alternatives to Jira

Other tools listed under Project and work management. Tools from Adam’s stack are marked.

  • Flexible work management boards for any team

    SMEMid-marketEnterprise
  • Projects, goals and workflows for growing teams

    SMEMid-marketEnterprise
  • Tasks, docs and goals in one app

    SMEMid-market
  • Notion

    In Adam’s stack

    Docs, wikis and databases in one workspace

    SMEMid-marketEnterprise
  • Simple Kanban boards

    SME
  • Spreadsheet-style project management at scale

    Mid-marketEnterprise
  • Work management for complex projects

    Mid-marketEnterprise
  • Database-style apps and workflows

    SMEMid-marketEnterprise
  • Simple project management with flat pricing

    SME

FAQ

Jira: common questions

Is Jira free?

Yes, Jira has a free plan for up to 10 users. Larger teams, or teams that need more permissions, support and admin controls, move to the Standard, Premium or Enterprise plans.

Is Jira an Australian company?

Jira is made by Atlassian, which was founded in Sydney in 2002. Atlassian Cloud customers can choose to host Jira data in Australia on Standard plans and above.

Is Jira good for non-technical teams?

It can work, but it is designed around software development practices such as sprints and issue tracking. Non-technical teams often find Trello, Asana or monday.com quicker to set up and easier to use.

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