Operations · Scheduling

Microsoft Bookings

Appointment booking pages included with most Microsoft 365 business plans

Best fit: SME · Mid-market

At a glance

Microsoft Bookings is a scheduling app included in many Microsoft 365 subscriptions. It creates web booking pages linked to your Outlook calendar, supports shared booking calendars with staff and service types, and can turn appointments into Microsoft Teams meetings with email and SMS reminders.

Category
Scheduling
Best fit
SME · Mid-market
Pricing
Visit vendor site for pricing
In Adam’s stack
No

Who Microsoft Bookings is best for

Businesses already paying for Microsoft 365 that want customer booking without another subscription, such as clinics, advisers, service businesses and internal teams. Choose it over Calendly when staying inside the Microsoft ecosystem matters more than polish.

Key features

  • Booking pages synced with Outlook calendars
  • Shared booking calendars with staff, services and business hours
  • Personal Bookings pages for individual availability
  • Appointments created as Teams online meetings
  • Email and SMS notifications to reduce no-shows
  • Available inside Outlook and Teams

Why it’s worth it

If you already have Microsoft 365 Business Basic, Standard or Premium, it adds booking pages at no extra cost and keeps data in your existing Microsoft tenant.

Things to consider

  • Fewer integrations than dedicated tools, with limited native CRM connections outside Microsoft
  • Admin setup and customisation are less flexible than Calendly or Cal.com
  • Only useful if your organisation is on a qualifying Microsoft 365 plan

Microsoft Bookings pricing

Visit vendor site for pricing.

Microsoft Bookings doesn’t publish full pricing we could verify. Go to the Microsoft Bookings website.

Alternatives to Microsoft Bookings

Other tools listed under Scheduling. Tools from Adam’s stack are marked.

  • Calendly

    In Adam’s stack

    The best-known booking links

    SMEMid-marketEnterprise
  • Open-source scheduling you can customise

    SMEMid-market
  • Instant booking and routing from web forms

    Mid-marketEnterprise
  • HubSpot

    In Adam’s stack

    All-in-one CRM with free tier; easiest to start on and grow with

    SMEMid-marketEnterprise
  • Scheduling that lets invitees overlay their calendar

    SME
  • Client booking and payments from Squarespace

    SME
  • Group polls to find a time

    SMEMid-market

FAQ

Microsoft Bookings: common questions

Is Microsoft Bookings free?

There is no separate charge for Bookings, but it requires a qualifying subscription. Microsoft lists it in Microsoft 365 Business Basic, Business Standard, Business Premium, Teams Essentials and enterprise plans such as E3 and E5.

Does Microsoft Bookings work with Teams?

Yes. Bookings appointments can be created as Teams online meetings, and Bookings is available as an app inside Teams.

Microsoft Bookings vs Calendly?

Bookings is included with Microsoft 365 and suits businesses already in that ecosystem. Calendly is a standalone paid tool with more integrations and routing options.

Can’t find a tool that fits?

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