AI · AI agents and automation

Microsoft Copilot Studio

Microsoft's low-code tool for building agents across Microsoft 365

Best fit: Mid-market · Enterprise
Visit Microsoft Copilot Studio

Pricing · Alternatives · All tools

At a glance

Microsoft Copilot Studio is Microsoft's low-code platform for building AI agents that work with Microsoft 365, Teams, SharePoint and business data. Organisations with Microsoft 365 Copilot can build internal agents at no extra cost, while a standalone Copilot Studio plan, billed in Copilot Credits, is needed for agents published to external channels such as a website.

Category
AI agents and automation
Best fit
Mid-market · Enterprise
Pricing
See pricing below
In Adam’s stack
No

Who Microsoft Copilot Studio is best for

Organisations already standardised on Microsoft 365 and Azure that want agents grounded in their SharePoint, Teams and Dataverse data under existing Microsoft security and admin. Pick it over third-party agent builders when IT governance and Microsoft integration are the priority.

Key features

  • Low-code agent building inside Microsoft 365 with Copilot Chat
  • Grounding in SharePoint, Teams and other organisational data
  • Publishing to external channels with a standalone Copilot Studio plan
  • Tenant-wide Copilot Credit capacity packs or pay-as-you-go billing via Azure
  • Management and governance through Microsoft admin tools

Why it’s worth it

For Microsoft-centric businesses it is the most direct route to agents that respect existing permissions and live where staff already work in Teams and Outlook.

Things to consider

  • Licensing is complex, mixing per-user Microsoft 365 Copilot licences with credit-based capacity, so model usage before committing
  • Using agents requires an Azure subscription, and costs can grow with usage under pay-as-you-go
  • Less natural fit for businesses running mainly on Google Workspace or non-Microsoft tools

For Australian businesses

Microsoft publishes Australian dollar pricing for Copilot Studio and Microsoft 365 Copilot on its Australian site, shown excluding GST.

Microsoft Copilot Studio pricing

Pricing as published by Microsoft Copilot Studio

Microsoft 365 Copilot: AU$44.90/user/month paid yearly (ex GST), includes building internal agents in Copilot Studio. Standalone Copilot Studio capacity pack: AU$299.30/pack/month for 25,000 Copilot Credits (ex GST). Pre-purchase plan (save up to 20%) and pay-as-you-go via Azure also available. US pricing is US$30/user/month and US$200/pack/month.

Source: microsoft.com/en-au/microsoft-365/copilot/pricing/copilot-studio. Checked 8 October 2026. Prices change often, so confirm on the vendor’s site before you buy.

Alternatives to Microsoft Copilot Studio

Other tools listed under AI agents and automation. Tools from Adam’s stack are marked.

  • OpenClaw

    In Adam’s stack

    Open-source, always-on agent you host yourself

    SMEMid-market

  • Claude Cowork

    Claude working through tasks across your files and apps

    SMEMid-marketEnterprise

  • Claude Code

    Agentic coding from Anthropic

    SMEMid-marketEnterprise

  • Relevance AI

    Australian

    Build teams of AI agents without code

    SMEMid-marketEnterprise

  • Zapier Agents

    AI agents connected to Zapier’s app library

    SMEMid-market

  • n8n

    Open-source automation you can self-host

    SMEMid-marketEnterprise

  • Lindy

    AI assistants for email, meetings and admin

    SME

  • Salesforce Agentforce

    AI agents inside Salesforce

    Enterprise

FAQ

Microsoft Copilot Studio: common questions

How much does Copilot Studio cost in Australia?

A Copilot Studio capacity pack is AU$299.30 per month for 25,000 Copilot Credits, excluding GST, with pay-as-you-go and pre-purchase options as alternatives. If you have Microsoft 365 Copilot at AU$44.90 per user per month, internal agent building is included.

Do I need Microsoft 365 Copilot to use Copilot Studio?

No. You can buy Copilot Studio standalone through capacity packs or pay-as-you-go, which you need anyway for agents on external channels like your website. Microsoft 365 Copilot licences cover internal agents only.

Copilot Studio vs Zapier Agents?

Copilot Studio is the stronger choice for organisations living in Microsoft 365 that need enterprise governance. Zapier Agents is quicker to start and connects more easily to a broad mix of non-Microsoft apps.

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