AI · AI assistants
Microsoft 365 Copilot
Microsoft's AI assistant inside Word, Excel, Outlook, Teams and PowerPoint
At a glance
Microsoft 365 Copilot adds AI to Word, Excel, PowerPoint, Outlook and Teams, drawing on your organisation's emails, files, meetings and chats through Microsoft Graph. It is a paid add-on to a qualifying Microsoft 365 plan, while the more limited Copilot Chat is included at no extra cost for eligible business users.
- Category
- AI assistants
- Best fit
- Mid-market · Enterprise
- Pricing
- See pricing below
- In Adam’s stack
- No
Who Microsoft 365 Copilot is best for
Organisations standardised on Microsoft 365 that want AI grounded in their own emails, documents and Teams meetings. Copilot Business suits businesses with up to 300 users.
Key features
- Copilot inside Word, Excel, PowerPoint, Outlook and Teams
- Search across work data with 100+ connectors
- Meeting recaps and action items in Teams
- Copilot Notebooks for gathering project content
- Prebuilt and custom agents
- Copilot Analytics for tracking adoption
Why it’s worth it
It works on the organisation's own Microsoft 365 data with existing permissions and security, which makes it practical for drafting, summarising and finding information across email, files and meetings.
Things to consider
- Requires an annual commitment on top of an existing Microsoft 365 subscription, so total cost per user adds up
- Results depend on how well SharePoint and file permissions are organised; poor permissions can expose content to the wrong people
- Copilot Chat is free for eligible users, so check whether the paid add-on is actually needed
For Australian businesses
Microsoft publishes Copilot Business pricing in AUD, excluding GST. Microsoft has said local data processing for Microsoft 365 Copilot in Australia is expected by the end of 2026.
Microsoft 365 Copilot pricing
Pricing as published by Microsoft 365 Copilot
Microsoft 365 Copilot Business from AU$31.40/user/month paid yearly (excluding GST), as an add-on to a qualifying Microsoft 365 business plan, for up to 300 users. Monthly billing on an annual commitment is also offered. Copilot Chat is included at no extra cost with eligible Microsoft 365 subscriptions.
Source: microsoft.com/en-au/microsoft-365/copilot/business. Checked 8 October 2026. Prices change often, so confirm on the vendor’s site before you buy.
Alternatives to Microsoft 365 Copilot
Other tools listed under AI assistants. Tools from Adam’s stack are marked.
Claude
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SMEMid-marketEnterpriseThe most widely used AI assistant
SMEMid-marketEnterpriseBuilt into Google Workspace and Search
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SMEMid-marketEuropean AI assistant
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SME
FAQ
Microsoft 365 Copilot: common questions
How much is Microsoft 365 Copilot in Australia?
Copilot Business starts from AU$31.40 per user per month paid yearly, excluding GST, on top of a qualifying Microsoft 365 plan. Microsoft has run promotional discounts on this price.
What is the difference between Copilot Chat and Microsoft 365 Copilot?
Copilot Chat is included free for eligible Microsoft 365 business users and is grounded mainly in web information. The paid Microsoft 365 Copilot works inside the Office apps and uses your organisation's emails, files and meetings.
Is Microsoft 365 Copilot worth it for small businesses?
It is most useful when staff spend much of their day in Outlook, Teams and Office files. Smaller teams can start with free Copilot Chat and add paid licences for the heaviest users.
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