Sales · Calling and dialers

JustCall

Cloud phone, SMS and AI coaching platform for sales and support teams

Best fit: SME · Mid-market

At a glance

JustCall is a cloud phone system for sales and support teams that combines calling, SMS and AI in one app. It provides local numbers in 70+ countries, IVR, call routing and 100+ CRM integrations, with power and predictive diallers for outbound teams and AI tools for call scoring, sentiment analysis and real-time agent assist on higher plans.

Category
Calling and dialers
Best fit
SME · Mid-market
Pricing
See pricing below
In Adam’s stack
No

Who JustCall is best for

Small and mid-sized sales and support teams that want calling and SMS campaigns from one platform, with AI coaching available as they grow. A good choice when text messaging is as important as calls in your sales process.

Key features

  • Local numbers in 70+ countries with IVR and call menus
  • Power dialler and bulk SMS campaigns (Pro)
  • Predictive dialler of up to 10 lines (SalesPro)
  • AI notetaker, call scoring and sentiment analysis (Pro Plus)
  • Real-time agent assist and script compliance checks
  • 100+ CRM integrations including Salesforce CTI

Why it’s worth it

It puts calls, SMS and AI coaching in one tool, so a team can run phone and text outreach and review call quality without stitching several products together.

Things to consider

  • Published prices are annual-billing rates with a 2-user minimum, and monthly rates are not shown.
  • On the SalesPro plan, included calling covers Australian landlines but not mobiles, and Australian SMS requires contacting sales.
  • The strongest AI coaching features sit in Pro Plus or cost extra as add-ons.

For Australian businesses

JustCall offers Australian local numbers, including bulk local number bundles. On its SalesPro plan, included calling covers Australian landlines but not mobiles, and Australian SMS segments require contacting sales.

JustCall pricing

Pricing as published by JustCall

Prices shown in $ on the global pricing page, per user per month billed annually with a 2-user minimum: Team $29, Pro $49, Pro Plus $89. Business (10-user minimum) and SalesPro by quote. AI Review Assist add-on $9/user. 14-day free trial, no credit card.

Source: justcall.io/pricing. Checked 8 October 2026. Prices change often, so confirm on the vendor’s site before you buy.

Alternatives to JustCall

Other tools listed under Calling and dialers. Tools from Adam’s stack are marked.

  • AI parallel dialler that only connects you when someone answers

    SMEMid-marketEnterprise
  • AI parallel dialler for outbound teams

    Mid-marketEnterprise
  • Cloud phone system that integrates with your CRM

    SMEMid-market
  • Twilio

    In Adam’s stack

    Programmable SMS, WhatsApp and voice

    SMEMid-marketEnterprise

FAQ

JustCall: common questions

Can I get an Australian number with JustCall?

Yes. JustCall offers local numbers in Australia and more than 70 other countries.

How much does JustCall cost?

Plans start at $29 per user per month billed annually for Team, with a 2-user minimum, rising to $89 for Pro Plus with AI coaching. Business and SalesPro are quoted.

JustCall vs Aircall?

Both are CRM-connected cloud phone systems. JustCall leans more on SMS campaigns, a predictive dialler and AI coaching, while Aircall has a local Sydney office and a 3-licence minimum.

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